Terms of Service

Elovox records you speaking and returns automated feedback on your delivery: pace, filler words, pauses, clarity, tone, and, if you use the camera, your posture and expression. It is a practice tool.

It is not coaching from a person, and it is not professional advice of any kind. It cannot tell you whether you will pass an interview, win a pitch, or be well received by a particular audience, and nothing it says should be treated as a prediction of any of those things.

Your transcript and your scores come from automated systems: speech recognition and a large language model. Both make mistakes. The transcript may mishear you, and the feedback may be confidently inaccurate, inconsistent between attempts, or simply unhelpful.

Use it as one input among many. Do not rely on it for any decision that matters: professional, academic, medical, financial, or legal. Scores are a practice aid, not an assessment of your ability or worth.

You must be at least 13 years old to hold an account, and if you are under 18 you need a parent or guardian's permission. You are responsible for keeping your password private and for what happens under your account. Give us accurate information, and tell us promptly at support@elovox.app if you think someone else has access to it.

The free plan gives you the Daily Minute, three attempts a day. Premium keeps that same three-a-day Daily Minute and adds the speech library, interview practice, social skills, camera coaching, and coaching on your own material, with no three-a-day limit on any of them. Current plans:

• Weekly: $4.99 per week, charged from the day you subscribe (no free trial).
• Monthly: $11.99 per month, after a 7-day free trial.
• Annual: $79.99 per year, after a 7-day free trial.

We may change what's included in each plan, or change prices. If a price change affects a subscription you already hold, we'll tell you before it takes effect, and you can cancel if you don't want to continue. See the pricing page for what's current.

The monthly and annual plans start with a free trial; the weekly plan does not, and is charged as soon as you subscribe.

Starting a trial requires a payment method. Unless you cancel before the trial ends, it converts into a paid subscription automatically and you are charged for the first period.

Subscriptions renew automatically at the end of each billing period, at the then-current price, until you cancel. You can cancel at any time from the billing page in your account, which opens Stripe's customer portal. Canceling stops the next charge; your access continues until the end of the period you have already paid for.

If a payment fails, we may keep your access active briefly while the payment is retried. If it keeps failing, the subscription ends.

Payments are generally non-refundable, including for periods you didn't use. That's what the free trial is for. If something went genuinely wrong, email support@elovox.app and we'll look at it fairly.

Consumers in some places, including the UK, EU, and parts of the United States, have statutory refund or cancellation rights that these terms cannot take away. Nothing here limits those rights.

What you record and write stays yours. You keep all rights to your recordings, transcripts, and anything you type into Elovox.

To provide the service, you give us permission to process that content for one purpose only: producing your feedback and your practice history, including by sending it to the providers named in our Privacy Policy. We do not use your recordings to train our own models, we do not publish them, and we do not sell them. That permission ends when you delete the content or your account.

You are responsible for what you record. Don't upload anything you don't have the right to use, and don't record other people without their consent.

The practice material Elovox writes for you is yours to use freely for practice and performance. Everything else (the software, the site, the name, and the fox) belongs to us, and these terms don't give you rights to it beyond using the service normally.

You agree not to:

• Break the law with it, or use it to harass, defraud, or impersonate anyone.
• Swear, or use slurs and hate speech, in what you record.
• Upload someone else's voice or likeness without their permission.
• Attempt to bypass plan limits, quotas, or payment, including by creating multiple accounts to avoid the free-tier cap.
• Scrape the service, resell it, or run automated load against it.
• Attack the service or attempt to gain access to systems or accounts that aren't yours.

Because every recording is transcribed anyway, that transcript is screened automatically for swearing and slurs, and anything it finds is hidden in your report. Swearing adds a strike to your account, and slurs add two. Milder words (“damn”, “hell”, “crap” and the like) are hidden without a strike, but they are not welcome either, and a pattern of them is grounds for us to act on this account. No person reads your practice to do any of this, and the record we keep says how many words were flagged, never what they were.

Strikes add up: one is a warning, three suspends the account for seven days, five closes it. Serious things (threats, sexual content involving minors, attacks on the service) can close an account immediately. If you think a strike is wrong, email us and a person will look at it.

We may suspend or close an account that does these things, and we may impose rate limits to keep the service running for everyone.

We'll try to keep Elovox running and working well, but we don't promise it will always be available or error-free. Features may change or be removed. Parts of it depend on third-party providers, and their outages become ours.

You can stop using Elovox at any time, and delete your account permanently from your account settings. Deleting cancels any active subscription immediately. We may suspend or end your access if you break these terms, or if we discontinue the service, in which case we'll refund any period you've paid for but can no longer use.

Elovox is provided “as is”. To the fullest extent the law allows, we disclaim all implied warranties, including fitness for a particular purpose, and we are not liable for indirect or consequential losses, lost opportunities, or lost profits, including any outcome of an interview, pitch, audition, or speech you practiced for.

Where liability cannot be excluded, our total liability to you is limited to the amount you paid us in the twelve months before the claim. Nothing here excludes liability that cannot legally be excluded, and if you are a consumer you keep all your statutory rights.

We've asked you to record only what you have the right to record, and not to record other people without their consent. This is the part that says what happens when that goes wrong.

If someone brings a claim against us because of something you did (what you recorded or uploaded, a person you recorded without their permission, a law you broke while using Elovox, or a use of the service these terms don't allow), you agree to cover what it reasonably costs us to deal with it, including legal fees.

That is deliberately narrow. It covers your own conduct and your own content, and nothing else: not anything we got wrong, not a claim about how Elovox itself works, and not a situation you weren't responsible for. We'll tell you promptly if a claim like that arrives, we won't settle it in your name without asking you first, and you're free to bring your own lawyer. And as everywhere else here, nothing in this section takes away a right the law says you cannot give up.

These terms are governed by the laws of the State of New York, USA. Where this section and the next one both seem to answer the same question, the next one wins: it decides what goes to arbitration, and this one only covers what is left.

What is left goes to the courts of the State of New York, USA, with two exceptions we mean to keep, because the next section keeps them too. A small claims case can be brought wherever that court's own rules let you bring it, which is normally where you live, not here. And if you are a consumer, you may have the right to bring proceedings in your own country and to rely on the protections your own country's law gives you; nothing in these terms takes that away.

If something goes wrong between us, email support@elovox.app first and give us 30 days to put it right. Nearly everything ends there, and we would much rather fix a problem than argue about one.

If that doesn't settle it, and you are in the United States, you and we agree (subject to the rest of this section, which limits what follows and is part of the agreement rather than a footnote to it) to resolve the dispute by binding arbitration instead of in court: one arbitrator, no jury, run by the American Arbitration Association under its Consumer Arbitration Rules (or another established arbitration service we both agree on). It can be handled on the documents alone, or by phone or video, so you don't have to travel; if there is a hearing in person, it happens where you live or somewhere we agree.

Individually, not as a class. Claims are brought on your own behalf. Not as a class action, not as a collective or representative action, not as a class arbitration, and the arbitrator can't roll your claim together with anyone else's. This is the line in these terms we most want you to actually read, because it means any dispute is between you and us rather than about everybody at once.

Small claims are still open to you. Either of us can take a claim to small claims court instead, as long as it stays there. And either of us can always ask a court to stop someone misusing the service, or our name and software, while the rest is worked out.

You can opt out, and it costs you nothing. If you'd rather keep your right to go to court, email support@elovox.app within 30 days of first accepting these terms, from the address on your account, with the words “arbitration opt-out”. That's the whole process. We'll confirm it, nothing else about your account changes, and the rest of these terms carry on exactly as before. If you already had an account when this section was added, your 30 days run from the date at the top of this page.

Who pays. We'll pay the filing fee and the arbitrator's fees for any claim you bring in good faith, unless the arbitrator decides it was frivolous. Arbitration shouldn't cost you more than court would have. Each of us pays our own lawyers, unless the law or the arbitrator says otherwise.

If part of this doesn't hold. If a court decides the “individually, not as a class” paragraph can't be enforced for a particular dispute, then that dispute goes to court rather than to arbitration, and everything else in these terms, including the rest of this section, still stands.

Where this section doesn't apply. It applies only as far as the law allows: all of it, the “individually, not as a class” paragraph included. If you are a consumer in the UK, the EU, or anywhere else that does not let a company require arbitration before a dispute has even arisen, this section does not apply to you at all: you keep your courts, including the right to bring proceedings in your own country, and nothing here removes a right you hold that cannot legally be excluded.

We may update these terms. If a change is significant we'll tell you in the app or by email before it takes effect, and continuing to use Elovox afterwards means you accept the new version. The date at the top always reflects the current one.

This is version 2026-09-02 of the terms, the date the wording last changed. It is here so that if we ever disagree about what you signed up to, there is something exact to point at instead of “the terms, at some point”. The sign-up screen names the version you are accepting, and the date at the top of this page moves with it.

Questions about any of this go to support@elovox.app. We're also on Instagram as @elovox.app, though support requests are better by email.